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Privacy Policy
1. Placing an order in the Store – part 1
| Purpose? | |
|---|---|
| Processing your order | |
| Legal basis? | |
| Sales contract (Art. 6(1)(b) GDPR) | Legal obligation, especially accounting and product safety (Art. 6(1)(c) GDPR) |
| For how long? | |
| For the duration of the contract | Until legal obligations expire |
| Additionally, your data will be processed until the statute of limitations for claims expires — either by you or us (see final table in this section for more info) |
|
| What if you don’t provide the data? | |
| You will not be able to place an order | |
2. Placing an order in the Store – part 2
| Purpose? |
|---|
| Improving our services through customer satisfaction surveys via external platforms |
| Legal basis? |
| Our legitimate interest in processing your data to improve our services (Art. 6(1)(f) GDPR) |
| For how long? |
| If you don’t provide feedback – for 12 months after your purchase or until you object; if you do – until the review is deleted or you object to processing* |
| Additionally, your data will be processed until the statute of limitations for claims expires — either by you or us (see final table in this section for more info) |
| What if you don’t provide the data? |
| Your feedback won’t be considered when improving our services |
* depending on what applies in your case
3. Creating an account in the Store
| Purpose? |
|---|
| Executing the agreement to maintain an account in the Store |
| Legal basis? |
| Service agreement (Art. 6(1)(b) GDPR) |
| For how long? |
| For the duration of the contract |
| Additionally, your data will be processed until the statute of limitations for claims expires — either by you or us (see final table in this section for more info) |
| What if you don’t provide the data? |
| You won’t be able to create an account or access features like order history or order tracking |
4. Contacting us (e.g. to ask a question)
| Purpose? | |
|---|---|
| Handling your inquiry or request | |
| Legal basis? | |
| Contract or actions taken at your request before concluding a contract (Art. 6(1)(b) GDPR) | Our legitimate interest in processing your data to communicate with you (Art. 6(1)(f) GDPR) |
| For how long? | |
| Until the limitation period for claims expires — see final table* | Until we consider your objection or limitation period expires* |
| Additionally, your data will be processed until the statute of limitations for claims expires — either by you or us | |
| What if you don’t provide the data? | |
| We won’t be able to respond to your inquiry or request | |
* depending on what applies in your case
DATA SECURITY
When processing your personal data, we apply organizational and technical measures in accordance with applicable legal regulations, including SSL/TLS encryption.
COOKIES
Our Store, like most websites, uses so-called cookies. These files:
- are stored in your device’s memory (computer, phone, etc.);
- do not change your device’s settings.
In this Store, cookies are used for:
- statistical purposes
- marketing purposes
You can manage cookies, including disabling them, in your browser settings. Help files for popular browsers:
Below you'll find information on the function and expiration of cookies we use:
| Cookie Name | Expiration | Function |
|---|---|---|
| NT | Session duration | Used to collect anonymous information about how users interact with the website, which helps us improve it |
PROFILING
We may use profiling within the Store – if you consent to it. This means using automated processing of your data to evaluate which products or services may interest you, based on your activity. This helps us tailor displayed advertisements to your preferences.
This profiling does not result in legal effects or similarly significant impacts on you.
ANALYTICAL ACTIVITIES
We perform analytical activities on our Store’s website to improve usability and functionality – if you consent to such actions. This includes analyzing how you navigate the Store, which areas are clicked, and time spent. These insights help us optimize layout and content.
If you agree to receive marketing or newsletters, we may also analyze the effectiveness of such communication (e.g. whether it increases activity on the Store). This helps us determine best practices like timing and formatting for messages.
EXTERNAL SERVICES / DATA RECIPIENTS
We use services from external entities who support our business operations. They process your data only at our documented instruction.
List of data recipients:
| Activity | Data Recipients | Transfer outside the EU |
|---|---|---|
| Any store-related activity | Contracted associates supporting daily operations | No |
| Visiting the Store with marketing cookies enabled | Marketing service providers | No |
| Placing an order in the Store | Payment providers | No |
| Product delivery companies | No | |
| Wholesale suppliers | No | |
| Installment payment providers | No | |
| Newsletter signup or marketing consent | Newsletter/message delivery providers | No |
Additionally, public authorities – only when legally required – may receive your data.
